Official Documents

Privacy Policy mrt88 – Your Data Protection

At MRT88, your privacy is not merely a legal obligation — it is a core value we uphold. Find out exactly how we collect, use, and protect your personal information.

Updated: 1 January 2026 Bahasa Melayu Version 256-bit SSL Encryption
Our Commitment to Your Privacy

Six core principles that form the foundation of MRT88's Privacy Policy

High-Level Data Encryption

All personal information and transaction data transmitted through the mrt88 platform is protected by 256-bit SSL encryption. This is the same technology used by leading banking institutions, ensuring your data cannot be intercepted by third parties.

Minimum Data Collection

Mrt88 only collects information that is strictly necessary to provide our services. We do not collect excessive data or information irrelevant to your use of the platform as an mrt88 member.

No Sale of Personal Data

Mrt88 has never and will never sell, rent, or disclose members' personal information to third parties for marketing purposes without your consent. Your data belongs to you, not to us as a commercial asset.

Data Controls in Your Hands

Every mrt88 member has the right to access, correct, or request deletion of their personal information. You may submit such a request through our customer support channels at any time.

Secure Data Storage

MRT88 member data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 threat monitoring systems. Only authorised staff may access sensitive member data.

Full Transparency

We will proactively notify you of any significant changes to this Privacy Policy or of any security incident that may affect your data, within the timeframe required by applicable regulations.

!Introduction

Mrt88 takes our responsibility to protect every member's privacy seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information while you use the mrt88 platform — whether through our website or mobile app.

By registering or continuing to use the MRT88 platform, you agree to the data processing practices described in this document. We encourage you to read this policy in full so you fully understand your rights.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy mrt88.

1Scope of This Policy

This Privacy Policy applies to all personal information collected by MRT88 from individuals who:

  • Visiting or using the mrt88 website at mrt88.vip.
  • Registering and maintaining an active member account on the mrt88 platform.
  • Using the mrt88 mobile app on any device.
  • Contacting the mrt88 customer support team through any channel.
  • Participating in mrt88 promotions, contests, or loyalty programmes.

This policy does not apply to third-party websites or services you may access through links on our platform. We encourage you to read the respective third-party privacy policies separately.

2Personal Data We Collect

Mrt88 collects various categories of personal information depending on how you interact with our platform. Below is a detailed summary of the data we collect:

Data Category Example Information Collection Method
Personal Identity Full name, date of birth, identity card number Registration form, KYC process
Contact Information Email address, phone number, residential address Account registration, profile updates
Financial Data Bank account number, bank name, transaction records Deposit and withdrawal process
Technical Data IP address, device type, web browser, OS Automatic login during active use
Activity Data Game records, betting history, game preferences The platform system automatically
Communications Live chat records, support emails, feedback Interactions with the support team
mrt88 does not directly collect credit or debit card information. All payments are processed through registered and trusted third-party payment gateways, which maintain their own privacy policies.

3How We Use Your Data

Every piece of information we collect has a clear and lawful purpose. mrt88 uses your personal data for the following purposes:

  • Account management: Opening, verifying, and managing your member account, including a secure login process.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions associated with your account.
  • Identity verification (KYC): Fulfilling legal obligations related to anti-money laundering (AML) and age verification.
  • Customer support: Responding to enquiries, resolving complaints, and providing technical assistance to you.
  • Platform security: Detecting and preventing fraud, unauthorised access, and suspicious activity.
  • Personalise your experience: Personalising content display, game recommendations, and promotional offers based on your preferences.
  • Marketing communications: Sending promotional information, new bonuses, and platform updates — only if you have consented to receive them.
  • Legal compliance: Meeting applicable reporting, audit, and regulatory compliance requirements.

Mrt88 will not use your data for any purpose other than those stated above without first obtaining your consent.

4Data Sharing & Disclosure

Mrt88 understands that your trust is our most valuable asset. We do not sell your personal information. However, there are limited situations where we may share your data with certain parties:

  • Service providers: Payment gateway providers, identity verification services, and technology infrastructure suppliers that help us operate the platform — all bound by strict confidentiality agreements.
  • Game providers: Game software companies that provide content on the mrt88 platform may receive the minimum technical data required to operate the games properly.
  • Authorities: mrt88 will disclose information to legal authorities or regulators when required by law, court order, or official investigation.
  • Fraud prevention: In cases of suspected fraud, we may share relevant information with the appropriate financial institutions or law enforcement agencies.
mrt88 will not share your information with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.

5Cookies & Tracking Technologies

The mrt88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following types of cookies are used:

  • Essential Cookies: Required for core platform functions such as login, gaming sessions, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve the overall user experience.
  • Functional Cookies: Saving your preferences such as language, display settings, and game choices so you don't need to reset them every time you log in.
  • Analytics Cookies: Helping us understand aggregated, anonymised usage patterns for product improvement purposes.

You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the MRT88 platform.

6KYC & Identity Verification Process

As a platform compliant with anti-money laundering (AML) regulations and know your customer (KYC) requirements, mrt88 is required to verify member identities before processing withdrawals and in certain other situations.

Documents we may request during the KYC process include:

  • A valid copy of your MyKad or passport.
  • A recent bank statement (no more than 3 months old) as proof of address.
  • A selfie with your identity document for live identity verification.
  • Proof of ownership of the payment method used for deposits.

All KYC documents received are stored securely using high-level encryption and are accessible only by authorised compliance staff. These documents will be deleted in accordance with the established data retention schedule once they are no longer required.

The KYC process is a legal requirement that helps protect you from identity fraud and ensures the security of the mrt88 platform's financial ecosystem.

7Data Security Measures

Mrt88 continuously invests in cybersecurity infrastructure to protect your data. The key security measures we employ include:

  • Transmission encryption: All data transmitted between your device and mrt88 servers is protected by TLS 1.3 protocol with 256-bit SSL encryption.
  • Storage encryption: Sensitive data stored in our databases, including financial information and KYC documents, is encrypted using AES-256 encryption standards.
  • Two-factor authentication (2FA): Members are encouraged to enable 2FA for an added layer of protection on their account.
  • 24/7 monitoring: A real-time threat monitoring system that automatically detects and responds to suspicious activity.
  • Internal access controls: Access to member data is restricted to staff who require it to perform their duties, and every access is logged for audit purposes.
  • Regular security testing: mrt88 conducts regular penetration testing and security audits by independent third parties.

While we take all reasonable precautions, no security system is entirely perfect. In the event of a security incident affecting your data, we will notify you within the stipulated timeframe and take the appropriate remedial steps.

8Your Rights as a Member

Every mrt88 member has the following rights regarding their personal information. You may submit any request through our customer support channels:

Right to Access

You have the right to request a copy of all personal information we hold about you in a readable format.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal information held in our records.

Right to Erasure

You may request deletion of your personal data, subject to our legal obligations to retain certain records.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time without providing any reason.

Right to Data Portability

You have the right to receive your personal data in a structured, reusable format for transfer to another provider.

Right to Restriction of Processing

You may request that we restrict the processing of your data under certain circumstances while an issue is being resolved.

We will respond to all valid requests within 30 calendar days from the date of receipt. For complex cases, this period may be extended by up to 60 days with advance notice to you.

9Data Retention Period & Deletion

Mrt88 retains your personal information only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations.

Data Type Retention Period Reason
Active account data For the duration of the active account Ongoing service requirements
Financial transaction records 7 years after transaction AML compliance & audit requirements
KYC Documents 5 years after account closure Legal obligations
Support communication logs 3 years Complaint resolution & audit
Technical data & access logs 12 months Security & fraud prevention
Marketing data (with consent) Until consent is withdrawn Based on member preference

Once the retention period has ended or when the purpose of processing is no longer relevant, your personal data will be securely deleted or anonymised so that it can no longer be identified.

10Privacy Policy Amendments

Mrt88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Members will be notified of any significant amendments through:

  • In-platform notifications on mrt88 upon login.
  • Email to the address registered on your account.
  • A clear notice on this Privacy Policy page showing the new update date.

Continued use of the mrt88 platform after the effective date of any amendment constitutes your acceptance of the updated policy. If you do not agree with any amendment, you have the right to close your account and request data deletion in accordance with the established procedure.

For any questions or concerns regarding your data privacy at mrt88, please contact our customer support team via live chat available 24/7 or by email at [email protected].
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256-bit SSL Encryption Secure KYC verification Data is not sold to third parties
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